Installing Wholesale Lock Manager – Help Center

Complete the following steps to validate a successful installation of the Wholesale Lock Manager on your Shopify store:

1. Click on 'Settings' in your app menu.

2. Go to the 'Locks not working?' section and click the Run code status test button.

CASE I
If you receive a notification stating "Basic Integration code found in your theme" (as shown in the screenshot above), it confirms that the installation has been done successfully.

CASE II
If you receive a notification stating "Add code not found in your theme!" (as shown in the screenshot below), it means that the installation has NOT been done successfully.

To do the installation, please click on the Add app code button. This will automatically add the Wholesale Lock Manager app’s code to the published theme on your store.

Note: You may have to repeat these steps if you change the theme.

What if the automatic install is still not working?

The automatic install doesn't support all available Shopify themes, and it may have missed adding all the codes to the liquid files. To do the installation, you need to provide the staff access to themes@wholesalehelper.io from your Shopify admin. It's an easy step and takes less than 30 seconds!

Here's how you can give the staff access:

Step 1: Go to your Shopify admin account, and click on "Settings".

Step 2: Click on Users & Permissions from the menu on the left and click on the "Add staff" button.

Users & Permissions WLM.png

Step 3: Please fill all the fields as shown below (email - themes@wholesalehelper.io)

You can now easily edit & control the permission you want to give us here. Use the checkboxes to choose the permissions that you need to provide for your integration request.

In the image below, we have highlighted the permissions that our team requires to proceed with your installation request:
Check - Products, Customers, Online Store, and Apps and channels (Wholesale Lock Manager).

Note: These permissions can be removed later once your request has been completed (The navigation permission in the above image is optional).

Step 4: Now, click on the Send invite button to invite our support team.

Step 5: You can now email us at themes@wholesalehelper.io requesting a theme integration with your Store URL & we’ll help complete the integration

Note: Once we receive the email from your end along with the staff access, we will check the permissions and get back to you with an update within 2 business days or less.

You can also copy this email:

Subject: Store URL - Wholesale Lock Manager Theme Integration

Hey WH Team, I need a quick theme integration for my store.
(If the store is password protected, please provide the password to access the storefront.) (Insert any other specific requirement here)

Theme Name :

Thanks,
Your Name.