There is no charge for the first-time basic theme update. Here is a link to the setup that Wholesale Helper does on complimentary grounds. It typically takes ~2 hours of development time. You may also do it yourself, but it’s recommended that you let us take care of it due to the complex nature of the task.
For themes that have extensive javascript code, it may take an additional 2-4 hours of custom development. We do charge for the extra hours, but the first 2 hours are going to remain free.
The reason behind charges for updates that may take more than 2 hours is that at the end of the day Wholesale Helper is also a business. Our teams can’t spend countless hours on custom developments, only to have the merchant uninstall the app or change his plans that might not need the developments put into place by our team. To curb this risk, and to ensure the valuable time of our teams doesn’t go to waste, Wholesale Helper has to charge the merchant for it. We hope you understand and adhere to this policy.
If you decide to start from scratch, using some other theme for your store (this is after our teams have already set up one theme) then Wholesale Helper has to make an update also!
If you intend to set up our Wholesale Pricing Discount app on a test/development store and then have it set up on your clients' store as a 2nd theme update, then our teams have to spend double the development time to get both of these custom changes in place. Therefore, please keep in mind that there are going to be charges for this.
We also apply this charge if you uninstall the app and need us to re-update either the same or another theme, this is in case if changes have been lost.
Here’s a simplified schedule of our pricing.
- 1st-time theme updates
Basic: Free
Advanced: $40 per hour (first 2 hours for free). - 2nd theme update after 8 months
Basic: Free
Advanced: $40 per hour (first 4 hours for free). - 2nd theme update in less than 8 months
Basic: $40
Advanced: $40 per hour (first 1 hour for free). - 3+ Theme updates
Basic: $40
Advanced: $40 per hour (first 1 hour for free).
Typically what we see from Themes
- Basic (no extensive Javascript): ~2 hours.
- Advanced (includes features that have extensive JavaScripts like Cart Drawer, Quick View, Compare, Wishlist, etc): ~4-6 hours.
- Advanced / Multiple Templates (multiple templates for products/collections and extensive javascript): ~5-7 hours.
Payments
Payment can be sent to tejas@wholesalehelper.io via PayPal.
- Include the following details in the "message" field of your PayPal payment:
Your Shopify domain name,
The name of the new theme to be edited. - Once payment has been sent simply get in touch and our support team at themes@wholesalehelper.io is going to carry out your additional theme update.