There are a few reasons this can happen:
- The product is hidden from the specific customer viewing the form using the Manage Products Show To/Hide From settings.
- The product is hidden from the specific customer viewing the form using Wholesale Lock Manager.
- The product is hidden from search using meta fields. This is usually set by SEO apps, or apps that hide product pages from search engines like Google.
Do reach out to us at themes@wholesalehelper.io if you think there’s another problem and we’ll see how we can help.