If the Wholesale Pricing Discount app is properly integrated with your theme but still not displaying the wholesale prices or discounts on the storefront or facing any other issues, then this may be happening due to the following reasons:
1. Potential conflict with 3rd party apps. (Newly installed or existing)
2. Payment gateway integration in your store is not properly configured.
3. Checkout process is causing issues. (may or may not)
Here are the categories of other apps or functionalities that may conflict with Wholesale Pricing Discount (with respective reasons):
# | Category | Reason |
1 | Gift Card/Loyalty Program Apps | Can overwrite checkout. We support gift apps like Smile: Rewards & Loyalty, Loyalty & Referrals by Yotpo. |
2 | Currency Converter Apps | Can change prices however we support Best currency converter app. |
3 | Advance Area Apps (ex: cart drawer, cart pop-up, search filter, custom widget, upsell app) | Can fetch the pricing data from their servers however we support some apps. |
4 | Other Wholesale Apps | Can overwrite and conflict prices/discounts/checkout. |
5 | Language Translator Apps | Can change metafields (Shopify mechanism to store data) |
See all 3rd party compatible apps here.
If you plan to add an app from the list above in the future, we suggest testing it with Wholesale Pricing Discount after install to make sure they integrate together well.
Also we can help test here too. We do free integration with supported apps to give you the best wholesale experience.
Still have questions? Contact our support team by emailing us at themes@wholesalehelper.io